Analyzing the Impact of IS Support on Recruitment Processes: An E-Recruitment Phase Model

The skills and abilities of a company’s employees are a prerequisite for the enterprise to be innovative. In case the know-how needed to accomplish certain tasks is not available internally or cannot be developed within reasonable time, the company needs to address to the external labor market, e.g. by recruiting experts possessing the skill sets required. However, for rare candidate profiles there exists intense competition on the labor market. Thus, the ability to act within short periods of time when interacting with candidates becomes crucial. In the past, multiple elements of IS support provided many different benefits to improve the recruitment process. However, little research to date exists on what forms of IS support are adapted for what application scenarios within the recruitment arena. Therefore, this paper analyzes how the recruitment process can be optimized and what different levels of E-Recruitment adoption can be identified. We present results from quantitative and qualitative research showing that E-Recruitment functionality can be found in most companies nowadays ranging from isolated solutions for singular activities to integrated end-to-end solutions. Based on these findings we derive managerial guidelines for the management of projects in the E-Recruitment field.